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Job Description
Job ID:
Technical Account Manager
Duration:
6 Months
Location:
FWT
Summary: Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. The technical skills include using computer technology to meet the needs of the organization. Education/Experience o Bachelor degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. o 5-7 years experience required Responsibility level o Exercises independent judgment with minimal direction from supervisor Skills o Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills (Required) o Ability to work independently and manage one’s time (Required) o Knowledge of circuit boards, processors, electronic equipment and computer hardware and software (Required) o Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods (Required) o Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods (Typically required) o Knowledge of computer software, such as Visual Basic, Java, SQL, etc (Required) Major Job Duties and Responsibilities: o Review project plans to plan and coordinate project activity o Manage backup, security and user help system o Consult with users, management, vendors, and technicians to assess computing needs and system requirements o Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems o Provide users with technical support for computer problems o Recruit, hire, train and supervise staff, or participate in staffing decisions o Evaluate data processing proposals to assess project feasibility and requirements